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Felix30350204vow0
Participant
June 7, 2023
Question

Mes scannes sont supprimés

  • June 7, 2023
  • 1 reply
  • 148 views

 Bonjour. 

Après avoir passé plusieurs heures à scanner des feuilles, mon téléphone s'est éteint et en le rallumant, tous les scannés avaient disparu.

Merci de bien vouloir m'aide.

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 9, 2023

    Hi @Felix30350204vow0,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    Were the scans saved before the device was turned off? Once back in the application, you might have received a pop-up stating whether you want to continue with the last session.

     

    If you have selected the option to continue, you will see the scans on the app. If not, you must scan the files again to get hold of them.

     

    Hope this clarifies your question.

     

    -Souvik

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