Mes scannes sont supprimés

Question

Bonjour. Après avoir passé plusieurs heures à scanner des feuilles, mon téléphone s'est éteint et en le rallumant, tous les scannés avaient disparu.Merci de bien vouloir m'aide.

Souvik Sadhu · Answer

Hi @Felix30350204vow0,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Were the scans saved before the device was turned off? Once back in the application, you might have received a pop-up stating whether you want to continue with the last session.

If you have selected the option to continue, you will see the scans on the app. If not, you must scan the files again to get hold of them.

Hope this clarifies your question.

-Souvik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.