Skip to main content
G
Garrett23156462obzn
Participant
February 15, 2022
Question

Missing documents

  • February 15, 2022
  • 1 reply
  • 155 views

Not at all similar to other posts I've read, I scanned 50 pages via the Adobe Scan app, and saw that they needed time to upload to the Cloud. So I closed the app and went about my day. When I went to check on the progress of the upload, I saw that not only were the 50 pages missing, but also every other document I scanned over the last 2 years. Please help, this issue also potentially involved the linking of my Apple and school accounts. PLEASE

    This topic has been closed for replies.

    1 reply

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    February 16, 2022

    Hi @Garrett23156462obzn 

     

    Could you confirm if you had gotten signed out from the app after closing the app? If yes, make sure you have signed in with the previously used email.

    You can check your documents from https://acrobat.adobe.com in the Adobe Scan folder. 

     

    Let us know if that helps.

     

    Thanks,

    Harsh

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices