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Participant
February 20, 2021
Question

Missing Scan

  • February 20, 2021
  • 1 reply
  • 211 views
I can no longer find a scan that I was viewing and just about to edit through Adobe Scan. When I went to view all files (cloud storage through my phone) the document at first was there but then I witnessed it disappear just as I was going to select it. How do I retrieve that scan?
 
I assume the scan is cached in some way so one may edit it, which is what I was in the middle of doing. Can anyone help me troubleshoot this issue? Online customer chat sent me here.
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1 reply

Participant
February 22, 2021

Please help in this matter as I need to backup those scanned data