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Participant
Dec 30, 2022 5:22 PM UTC
Question

Move Adobe Scan documents from one account to another

I somehow have 2 Adobe IDs and would like to consolidate under one. Most of my Adobe Scan documents were created using the account I would like to discontinue using. How would you recommend I go about moving documents from one Adobe ID account to another?

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5 replies

Participant
Jan 28, 2024 2:28 PM UTC

Hey you have uploaded your personal documents here accidentally. Kindly delete this comment ASAP

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Souvik Sadhu
Legend
Jan 29, 2024 6:34 AM UTC

Hi @Sahil30652910l2mu,

 

Thank you for writing in!

 

From the above description, I cannot figure out how any personal documents are being uploaded.

 

Would you mind briefing us more, so we can look into it?

 

Thanks,

Souvik

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Souvik Sadhu
Legend
Dec 30, 2022 6:43 PM UTC

Hi @Dave27751740vvl3,

 

Hope you are doing well. Per the description, I understand that you want to migrate data from one account to another.

 

There is no direct way to move the files from one account to another. 

 

However, I would like to suggest a workaround. If you are using Android devices, you can download the scans from any one account and upload them to the My scans folder on your Adobe Cloud Storage of the other account, which would reflect there. 

If you are on an iOS device, the files must be shared or opened manually after downloading and uploading them to the cloud storage.

 

You can access the My Scans folder from here: https://acrobat.adobe.com/link/documents/

 

Let us know if this helps.

 

-Souvik.

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Participant
Aug 11, 2023 12:08 PM UTC

Anyone who is trying this, you have to upload it directly in the adobe scan folder. It will show up in the adobe scan app after sometime.

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