moving file / folder of files from Adobe Icloud to email or device

Question

Adobe Scanned give the ability to create folders and organize the scanned documents plus moving several documents at a time into one of the folders.

So I did that.

Now I want to move all adobe scans in one of the files to my dropbox or at least to my device.

There is no such option inside the Adobe Scan program.... only move within the program not onto device or other places.

So thought I would email them

Opened my email

selected to attach document

went to the Adobe Scan but no files will show... says: "Contents unavailable". "The folder contents could not be displayed because of an unknown error". "Try again"

I have tried: "Try Again". turning off/on my iPad. opening the folder inside the Adobe Scan program then tried again

went to other on device Adobe scan folders

on and on...

no luck

please advise HOW to move Adobe Scan saved Folders/Files elsewhere

S_S · Accepted Answer

Hi @Deborah30950941xk6q,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Can you try logging in to Adobe Cloud Storage: https://acrobat.adobe.com/link/documents/ on the Adobe Scan folder and then check if the files are available there?

If yes, you can download them or move them directly from there.

Hope this helps.

-Souvik

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