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Tariq DarCorrect answer
Legend
July 31, 2025

Hi @C27515062mqti, 

 

Thanks for reaching out. 

When you scan documents into an existing file or create a new file, the document needs to be saved manually. 

Also, you can try finding your documents online if the documents were scanned using the Adobe Scan app:

1. Go to https://adobe.ly/4l9wCnw - log in with the same Adobe ID that is present in the Adobe Scan app

2. Locate Documents > Scans 

 

Let us know if you have further questions.

Best regards,
Tariq | Adobe Community Team

2 replies

Tariq DarCorrect answer
Legend
July 31, 2025

Hi @C27515062mqti, 

 

Thanks for reaching out. 

When you scan documents into an existing file or create a new file, the document needs to be saved manually. 

Also, you can try finding your documents online if the documents were scanned using the Adobe Scan app:

1. Go to https://adobe.ly/4l9wCnw - log in with the same Adobe ID that is present in the Adobe Scan app

2. Locate Documents > Scans 

 

Let us know if you have further questions.

Best regards,
Tariq | Adobe Community Team

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July 31, 2025
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