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Participant
April 23, 2022
Question

Must use Adobe Acrobat Apps For Files

  • April 23, 2022
  • 1 reply
  • 322 views

Cannot get my paid / Purchased Adobe Apps from Apple iOS  App Store to Allow me to use advanced options on The Apps I purchased ( they are purchase App Only Apps ) not subscription apps !! 
it recognizes my email & Adobe account so why is it not allowing my Apps from App Store to work fully on my IPhone ?? 

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
April 25, 2022

Hi @PF79 

 

As we have checked your account, it is not showing the subscription active. Do you have another email that might have the subscription active? If yes, please provide us on a private message so, we can check.

Here is a help document you can refer to to check your subscription: 

https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Let us know if that helps.

 

Thanks,

Harsh