Skip to main content
H
Harjit24549443umd7
Participant
May 21, 2022
Question

My Adobe scan not working on iPhone

  • May 21, 2022
  • 1 reply
  • 168 views

it says can not recover previous subscription even though it is paid for until June 13, 2022.

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 23, 2022

Hello Harjit,

 

I hope you are doing well. I am sorry for your experience with Subscription issues.

 

Please log in to: https://acrobat.adobe.com/ and check if the tools are usable. If yes, please log out of Adobe Scan, restart the device, then log in with the same account and check. 

 

IF that does not work, you may try to restore the subscription on your account. Click the link below depending upon the device you are using.

For Android: Manage Subscriptions — Adobe Scan for Android

For iOS: Manage Subscriptions — Adobe Scan for iOS

 

I hope this helps.

 

Thanks,

Souvik.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices