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Participant
August 12, 2022
Question

my files are gone

  • August 12, 2022
  • 1 reply
  • 232 views

hi i m using adobe scan since feb 2022 with my i phone 12 but last month after update my all files disappeared 

what to do

This topic has been closed for replies.

1 reply

Participating Frequently
August 12, 2022

可以试着先去这里看看有没有

Adobe Acrobat Documents

S_S
Community Manager
Community Manager
August 23, 2022

@Gourav25627627p47d Hi,

 

Sorry for the delayed response and your experience with Adobe Scan.

 

If you have an active subscription and are logged in with the same credentials, you will be able to see the documents within the application or from Adobe Cloud Storage: https://acrobat.adobe.com/

 

If not, you will only be able to see newly scanned documents due to storage quota.

 

Let me know if this answers your question.

 

Thanks,

Souvik.