Not able to save files

After taking the scan (photo). It doesn’t allow us to save the file. It announces the file name can not start with a point or other....

Is this a bug or something else?

Thanks

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Adobe Employee

Hi,

Sorry for the problem you are facing.

But some investigation shows me that the mobile OS restricts us using these characters in the filename.

So to resolve the issue you can follow the below steps:-

Preferences -> Edit Default filename -> change the date format to MM-DD-YYYY.

Thanks and let me know if the problem still persists

Participant

Hi

It workwd!

put the default name as adove scan and the problem disi not appeared.

Thanks

Rui Almeida

Participant

Please!!! Help!!!!

I need the App to work and I am paying for have it!!!! Please!!!!

Participant

same here 😩

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