I have subscription of adobe. When i open adobe scan and try to scan documents it show black screen and say looking for document but nothing happens. This issue come from last 2 day. Please resolve this bug
Hi there
Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.
What is the version of the Adobe Scan app and the OS you are using? Tap on the profile icon > About Adobe Scan and try updating it to the latest version available on the App/Play Store and reboot the device once and check.
Also try to logout of the application, reboot the device and relogin with your Adobe credentials and see if that works.
Let us know how it goes.
~Amal
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