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duartem1766319
Participant
Aug 11, 2020 10:52 AM UTC
Question

Not possible scan

After updating to the last version 20.08.11 it is not possible to scan any document because it says that the document has invalid characters (/ -?!, Etc.)

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4 replies

Participant
Aug 12, 2020 4:31 PM UTC

same here 🙎

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Adobe Employee
Aug 13, 2020 10:00 AM UTC

Hi,

 

I am very sorry about the problem you are facing.

 

Can you please share the foillowing details for better understanding of the issue:-

Make model of your phone and OS

Screenshot/Video of the issue you are facing.

 

Thanks,
Damandeep

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Participant
Aug 13, 2020 12:56 PM UTC

Hi

 

I can help. 


This is in Portuguese. 

but I think you can translate. 

thank you very much. 

 

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