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Participant
June 27, 2022
Question

Not showing scan

  • June 27, 2022
  • 1 reply
  • 175 views

Respect sir,

                    My all scan documents are not showing in my account.kindly show my all scan documents

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1 reply

S_S
Community Manager
Community Manager
June 27, 2022

Hello Dharmendra,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Are you getting a blank screen when opening Adobe Scan? If yes, please try the below steps:

1. Log out of the application;

2. Restart the device;

3. Log in back with the same credentials on the application.

 

You may also want to check if the files are available on Adobe Cloud storage: https://acrobat.adobe.com/.

 

Let me know if this helps.

 

Thanks,

Souvik.