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Sylu
Participant
February 27, 2026
Answered

Nothing was explained about the autopay. Need Refund

  • February 27, 2026
  • 1 reply
  • 71 views

I've been debited without explaining anything about what the hell autopsy is. I was only said free trial for so and so days 

    Correct answer Amal.

    Hi there, 

     

    Hope you are doing well and sorry for the trouble. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and unable to find any active plan/subscription. 

    if you feel like your account is being compromised, please reach out to your bank to stop the payemt and further investigation. 

     

    ~Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    March 2, 2026

    Hi there, 

     

    Hope you are doing well and sorry for the trouble. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and unable to find any active plan/subscription. 

    if you feel like your account is being compromised, please reach out to your bank to stop the payemt and further investigation. 

     

    ~Amal