Skip to main content
P
Payam36491508ggkx
Participant
April 3, 2024
Answered

OCR (recognize the text) doesn't work anyway in Adobe Scan app

  • April 3, 2024
  • 2 replies
  • 659 views

I use Adobe Scan app (android) for scan books. When I scaned a page, I converted to the text very easily. But after some days it doesn't work and doesn't recognize thext and the app says: No quick actions found.

How can I fix that?

Thanks

    This topic has been closed for replies.
    Correct answer S_S

    @Payam36491508ggkx Would you mind sharing answers to the above questions by Rebecca?

     

    Thanks,

    Souvik

    2 replies

    Rebecca Hay
    Adobe Employee
    Rebecca Hay
    Adobe Employee
    April 10, 2024

    Hello, we haven't been able to reproduce this problem. Would you please give us more info:

    1) What device/OS level are you using?

    2) What's your Adobe Scan version number (Settings > About Adobe Scan > Version)

    3) What is the device language?

    4) What is the text reconition language? (Settings > Preferences > Text recognition language)

    5) Please try to restart the device. Does the problem still occur?

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    April 11, 2024

    @Payam36491508ggkx Would you mind sharing answers to the above questions by Rebecca?

     

    Thanks,

    Souvik

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      April 3, 2024

      Hi @Payam36491508ggkx,

       

      Hope you are doing well. Sorry for your experience with Adobe Scan.

       

      There are limitations when running OCR on documents. More info here: Configure Adobe Scan — Adobe Scan for Android

       

      Also, to investigate further, would you mind sharing a screen recording of what you see for a better understanding and assistance?

       

      Look forward to hearing from you.


      -Souvik

      P
      Payam36491508ggkxAuthor
      Participant
      April 4, 2024

      Thank you!

      Here you are

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      April 8, 2024

      Hi @Payam36491508ggkx,

       

      I have logged a bug for the team to investigate further. I will update the thread once I hear back.


      -Souvik

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices