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phillip_0046
Participant
July 27, 2025
Question

Offers

  • July 27, 2025
  • 1 reply
  • 56 views

I canceled a subscription and was offered two free months by Adobe support. How can I access the free months?

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 28, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have an AI assistant for Acrobat active subscription. The free month has been applied to your account. The next billing date is showing as 11th Oct 2025. 

 

To know more about how to manage your subscription, please check the help article - https://adobe.ly/44TCZqo 

 

Thanks
Amal

 

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