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harith47
Participant
Jul 30, 2018 12:13 PM UTC
Answered

OnePlus 6 notch issue

How to replicate the problem :

Make sure you have hidden the notch in Android settings.

Open Adobe scan app and open the camera interface.

You'll notice that part of the top edge of the interface is blocked by the screen.

Tested on OnePlus 6

OxygenOs 5.1.9

Android 8.1.0

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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Aug 31, 2018 4:00 PM UTC

Hi Harith,

Sorry for the delay in response.

We have replicated the issue at our end.

When you enable the notch in OnePlu6, it covers the top edge of the interface.

Once it is disabled, you will be able to view the complete interface.

It is not an application issue. As the notch feature is newly introduced in OnePlus6 there is nothing that can be done from our end.

I would suggest using the application after disabling the Notch feature.

Let us know if you are referring to something else or need any help.

Regards,

Meenakshi

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1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Aug 31, 2018 4:00 PM UTC

Hi Harith,

Sorry for the delay in response.

We have replicated the issue at our end.

When you enable the notch in OnePlu6, it covers the top edge of the interface.

Once it is disabled, you will be able to view the complete interface.

It is not an application issue. As the notch feature is newly introduced in OnePlus6 there is nothing that can be done from our end.

I would suggest using the application after disabling the Notch feature.

Let us know if you are referring to something else or need any help.

Regards,

Meenakshi

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