Skip to main content
Panquiko
Participant
May 2, 2026
Answered

Ordered the subscription by mistake. Just canceled it. How do i get credit back to my credit card ?

  • May 2, 2026
  • 1 reply
  • 18 views

Subscription canceled 

Need credit 

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 4, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal