Skip to main content
B
bowenj11883258
Participant
November 8, 2023
Question

Orientation Indicator

  • November 8, 2023
  • 1 reply
  • 266 views

What happened to the phone orientation indicator in the capture screen? Adobe needs to put the option back to the user. 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 15, 2023

    Hi @bowenj11883258,

     

    Hope you are doing well. Thank you for writing in!

     

    The orientation indicator is a symbol the OS provides, not Adobe Scan. If you want to understand whether the orientation of your device, you can always check the icons on the control panel in the capture screen.

     

    The icons rotate along with the device's orientation which should give you the idea.

     

    Hope this helps.

     

    -Souvik

    B
    bowenj11883258Author
    Participant
    November 16, 2023

    The indicator I'm referring too was on the Adobe scan platform, not an iOS feature. If it is an iOS feature, please tell me where to locate it fit the application. I called it an orientation indicator (minute scale) but more of a level indicator or a parallel plane indicator. For example: say I'm scanning a document on a flat surface. I place my phone camera down, on top of the document, and begin to raise my phone upwards maintaining the same plane until I reach a desired location to scan the document. There was a feature (indicator) that assisted the user in maintaining a parallel placement that is no longer available. Utilizing this feature gave better results. 
    Again if this is an iOS feature, please direct me to it. If not, users (at least 8 so far) would like the availability.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 21, 2023

    Hi @bowenj11883258,

     

    Thanks for sharing the issue in detail. 

     

    I'll pass this on to the team for further investigation and review.

     

    -Souvik

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices