Partial cloud icon

Forum|Forum|4 years ago
December 22, 2021
1 reply
278 views

What is the meaning of partial cloud on the files when I view them in the files app on my iPad?
Also why is adobe scan app not syncing and uploading all my files to the cloud I have a lot of space available?
Also I am able to view my files online on the website

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Hi @DevanshX786

Could you provide us with a few details?

1. Can you check if the files are visible on https://documentcloud.adobe.com

2. Also, check if you can see the files on the Adobe scan app?

3. Application version?

Looking forward to hearing back from you.

Thanks,

Harsh

D

DevanshX786Author

Participant

yes I am able to view all my files on the website and the app and the application version is the latest available in AppsStore

Harsh Vardhan Pareek

Community Manager

As you have confirmed that the files are visible on both Adobe Scan as well as Document cloud websites, In that case, the issue could be with the Files app. And it is Apple's proprietary app you should contact Apple support for further assistance.

Hope this will help.

Regards,

Harsh

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