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Tekela32291088qfn9
Participant
September 14, 2023
Question

Password Reset

  • September 14, 2023
  • 1 reply
  • 117 views

I changed phones and having difficulty signing in.  When I attempt to reset my password I receive the verification code but each time I enter the code it's saying invalid. But, it's the code I received. Is there another way to reset the password?

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
September 30, 2023

Hi @Tekela32291088qfn9,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Please try logging in to https://account.adobe.com/ and try other methods to verify your identity and reset the password.

 

Hope this helps.

 

-Souvik

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