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Shweta31956289628q
Participant
August 29, 2023
Question

PDF cannot be saved after scanning in personal file

  • August 29, 2023
  • 1 reply
  • 181 views

Hi,

All these months & years I could save the scan as a PDF & also send it as a PDF through mail, WhatsApp etc.. But oflate it goes as a link which can be opened in the app for which the other person also has have the app which was never the case till now.. After opening through app even the other person can save the PDF in your laptop or any personal folder.. It remains only in the app.. Why such a drastic change. Have attached the screenshot of what gets sent after saving the scan in the app

 Kindly help.. 

Regards

Shweta Prabhu

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 11, 2023

    Hi @Shweta31956289628q,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    Would you mind updating the application to the latest version and checking if the issue is solved for you?

     

    Look forward to hearing from you.

     

    -Souvik

    S
    Shweta31956289628qAuthor
    Participant
    September 11, 2023
    Hi,
    The issue has resolved automatically after a few days.. Thanks.. All well
    now
    Regards
    Shweta Prabhu
    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 12, 2023

    Hi @Shweta31956289628q Thanks for letting us know that the issue is resolved for you.

     

    -Souvik

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