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Amn29691703a6kq
Participant
May 2, 2023
Question

Pdf file not send

  • May 2, 2023
  • 1 reply
  • 598 views

Dear sir/madam,

Pdf file not send to other mail address. Send button also green, when i click on this send green button so clicking doesn't make any difference.

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 7, 2023

Hi @Amn29691703a6kq,

 

Hope you are doing well. Per the description, you are experiencing issues with sharing files from Adobe Scan.

 

From the screenshot above, it seems like an issue with Gmail rather than Adobe Scan. Since the file is already attached to the Email, it then depends on Google how they handle sending the email forward.

 

I suggest contacting Google Support for further troubleshooting.

 

You might want to check for any possible updates for Gmail app if that helps.

 

-Souvik

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