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eyethinkyourbeautiful
Participant
September 8, 2021
Question

PDF Scanner App Unable to email

  • September 8, 2021
  • 2 replies
  • 1207 views

I can no longer email out of the Adobe PDF scanner. I've tried logging out, deleting the app and re-downloading it.

I tried downloading Acrobat, opening it there and emailing from there but email is also not an option for Acrobat.

I've been emailing out of the PDF scanner for a year now, what changed? 
Adobe seems to have a lot of glitches for how expensive it is and I've been paying Adobe for 10+ years now. It would be great to have a solution here. 
I'm using IOS iPhone. 

This topic has been closed for replies.

2 replies

D
defaultpqekures5dra
Participant
September 20, 2021

When I try to share via share a link or email which produces a link, users are unable to open the link. User received a 403 Forbidden Access to this resource is denied  webpage. I am using iPhone 12 with OS version 14.8 

 

thanks

D
defaultg1ceeztvcdr1
Participant
September 20, 2021

I am having the exact same problem and getting the same error. I spent an hour on chat with adobe (Complete waste of time). I have used adobe scan a thousand times this way. Don't understand why all of the sudden it isn't working. Any help would be much appreciated.

 

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
September 9, 2021

Hi @eyethinkyourbeautiful 

 

Hope you are doing well.

Sorry to hear about the trouble you are facing. As you have mentioned that you are unable to share scanned PDFs from Adobe Scan. Would you mind sharing some details to understand the issue better?

1. Could you share the exact steps you are trying to send out the scans?

2. Is the issue coming while sharing via email or is it with any other application too?

3. Please provide the version of the iOS and Adobe Scan.

4. If possible, please share some screenshots of the issue.

 

Also, take the backup of all the scans and update Adobe Scan to the latest version then check if you are able to send the scans.

 

Looking for to hearing back from you.

 

Thanks,

Harsh 

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