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Participant
May 23, 2021
Question

Perdí los documentos

  • May 23, 2021
  • 3 replies
  • 208 views

Hoy he escaneado un documento y al abrir la casita (donde suelen estar todos los documentos) no salían nada más que dos de diferentes fechas, ni siquiera son los últimos escaneados. Como hago para que aparezcan nuevamente?? Me urge 

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    3 replies

    Ria Tagra
    Inspiring
    May 24, 2021

    Hi @MJ5FCD 

     

    Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here https://documentcloud.adobe.com/link/home/.

    1. Open the link https://documentcloud.adobe.com/link/home/
    2. Sign in with your Adobe ID and the password.
    3. Then go to Files > Document Cloud > Adobe Scan folder. 
    4. Check your files there.

    Otherwise, there's not much we can do to recover those files for you.   

      

    For more help refer to: https://helpx.adobe.com/in/mobile-apps/help/adobe-scan-faq.html  

      

    Let me know how it works at your end. If you have any further queries please feel free to reach.  

    Regards  

    Ria  

     

    Nancy OShea
    Community Expert
    Community Expert
    May 23, 2021

    [Moderator moved from Using the Community (forums) to Adobe Scan.]

     

    Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    Community Expert
    May 23, 2021

    Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.