I hope you're doing well, and thank you for reaching out to us!
To assist you more effectively, could you please provide additional details about the issue you're encountering? Any specifics such as error messages, device details (model, operating system version), or the steps you followed leading up to the issue would be extremely helpful. This will enable us to investigate thoroughly and offer a more tailored solution.
In the meantime, I recommend reviewing our comprehensive support guide here, which may offer solutions related to the features you're using.
We appreciate your patience and look forward to helping resolve this for you.