Please help with someone using my account

Forum|Forum|2 years ago
November 20, 2023
2 replies
203 views

i accidentally left the app on an old work phone and the person who now has that phone, is using the app with my credentials. How can I restrict access so he can't use my account

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S_S

Community Manager

Hi @Shannon33739835r0us,

Hope you are doing well. Thanks for writing in!

As Manan mentioned, changing the passwrod would be the best solution here.

You can log in to https://account.adobe.com/profile and change the password from there. Also, if you go to activated devices, you should be able to see the devices that are currently in use and remove any other device that you do not recognize.

Hope this helps.

-Souvik

Manan Joshi

Community Expert

Change the password of the Adobe ID that you used to login into that device.

-Manan

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