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Shompinice
Participating Frequently
Jan 28, 2020 1:30 PM UTC
Question

Please put Adobe Scan on the App Store China.

I am Chinese and if I want to use this app, I have to switch the nationality of the App Store to another country, such as Hong Kong or Canada. If I switch the country and region back to mainland China, then I will not be able to use the app, and after scanning, the homepage will still be empty. I'm a student studying design. I really need this application. I often use it to scan sketches and convert them into electronic manuscripts.

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5 replies

ls_rbls
Community Expert
Community Expert
Feb 7, 2020 5:00 AM UTC

Your question seems to be asking two different things in one.

 

If you are an iOS user you can ask that question in an Apple support forum or simply go to the support page of the Apple App Store and search how to change Country and Regional Settings.

 

If you are an Android user just go the Google Playstore and change Country and Regional Settings from there.

 

If what you're really asking is how to change the country associated with your AdobeID with or without a subscription you need to contat Adobe directly. See here: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

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Technical Generalist
Shompinice
Participating Frequently
Feb 24, 2020 12:30 PM UTC

I ’m familiar with how to switch countries and regions. What I need is not to switch countries and regions, but to ask Adobe to put the app on the App Store China.

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ls_rbls
Community Expert
Community Expert
Feb 24, 2020 1:50 PM UTC

Yes in that case contact Adobe directly.

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Technical Generalist