Currently using: (IPhone 13 Pro Max)(IOS Version: 18.4.1)
Tried both methods:
1. Go to Settings -> Display & Brightness. Then go to the bottom to the Display Zoom. Change the View to Default.
2. please go to the device's settings-> Adobe Scan-> Permissions-> enable permissions for the app to use the camera, background app refresh, and photos
What can I do to resolve this Error?
Hi there
Hope you're doing well, and thank you for reaching out.
I tried to reproduce the issue on my end using the latest version of the Acrobat app and the updated iOS version, and everything seems to be working fine.
As you have tried the troubleshooting steps with no luck, the issue appears to be related to iOS, I recommend updating your device to the latest iOS version. Once updated, please check if the problem is resolved.
You may also refer to the similar discussion here https://adobe.ly/3YGu6No
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