Skip to main content
Participant
Sep 29, 2026 11:48 AM UTC
Answered

Pls cancel my subscription

  • I didn't signed up for the subscription now I m charged and I don't know how to cancel it. Pls cancel my subscription 
    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Sep 29, 2026 6:03 PM UTC

    Hi there

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    Regards
    Amal

    2 replies

    Participating Frequently
    Oct 6, 2026 1:35 AM UTC

    If you don’t recognize the subscription or didn’t intend to sign up, I’d recommend checking your Adobe account and subscription details first. You can also contact Adobe Support to identify the charge and request cancellation or a refund if applicable. Avoid sharing any payment or account details publicly in the forum.

    Translate
    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Sep 29, 2026 6:03 PM UTC

    Hi there

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing. 

    Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.


    Regards
    Amal

    Translate