Skip to main content
Participant
Sep 28, 2026 7:27 PM UTC
Answered

Porfavor no puedo ver el correo y contraseña porque inicie sesión con Apple y requiero abrir esta app en mi pc

Porfavor requiero ayuda para abrir la cuenta en el pc ya que pago y requiero realizar trabajos desde el pc gracias 

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Community Manager
    Sep 29, 2026 10:01 AM UTC

    Hi Precious_solution06e1,


    Thank you for reaching out.

    The email address you use will be the same as your Apple ID on the device. Since you signed in to the application using your Apple ID, you can use the same option on the desktop or web version. However, please note that you can only access Acrobat Reader or your Acrobat web account with that Adobe ID (email address).

    Additionally, Adobe Scan is a mobile application, and the Adobe Scan Premium subscription is available only for mobile devices. You can sign in to your Acrobat web account with the same credentials to view your saved scan files, but the subscription will not work in the desktop or web applications.

    For more information, please refer to the following help document: Adobe Scan FAQ.


    Let us know if you have any questions or need help.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    Sep 29, 2026 10:01 AM UTC

    Hi Precious_solution06e1,


    Thank you for reaching out.

    The email address you use will be the same as your Apple ID on the device. Since you signed in to the application using your Apple ID, you can use the same option on the desktop or web version. However, please note that you can only access Acrobat Reader or your Acrobat web account with that Adobe ID (email address).

    Additionally, Adobe Scan is a mobile application, and the Adobe Scan Premium subscription is available only for mobile devices. You can sign in to your Acrobat web account with the same credentials to view your saved scan files, but the subscription will not work in the desktop or web applications.

    For more information, please refer to the following help document: Adobe Scan FAQ.


    Let us know if you have any questions or need help.


    Thanks,

    Meenakshi

    Translate