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M
Mauro5C2C
Participant
April 13, 2021
Question

Premium plan cancellation

  • April 13, 2021
  • 1 reply
  • 554 views

I need to know how I can cancel the premium plan, I have not used the application for months and even so the monthly plan is still being paid so I can not cancel it, I ask for help

    This topic has been closed for replies.

    1 reply

    Ria Tagra
    Ria Tagra
    Inspiring
    April 15, 2021

    Hi Mauro5C2C, 

     

    Hope you are doing well.

     

    Don’t worry, you can cancel the subscription from your end. Before we let you go do you mind sharing the reason for the cancellation?

    For IOS 

    Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store. 

    For step-by-step instructions, see View, change, or cancel your subscriptions. 

    For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.   

      

    For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html 

     

    Let us know how it works at your end. If you have any further queries please feel free to reach out to us. 

     

    Regards 

    Ria 

    M
    Mariie0D4C
    Participant
    April 16, 2021

    My subscription is already expired and Adobe is still taking money from my bank account. 

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