Previous Scans missing + scans not appearing online

4 replies
628 views
Translate

So all step completed and was able to access scans online 2 weeks ago, now just scanned a new item navigated to online and I find all previous scans have gone and the new scan will not upload.

Any ideas or a solution

iOS

This topic is closed to new replies. Start a new post to keep the conversation going.

A

anastasiam62588729

Participant

This happened also to me, but I solved the problem scanning another new document.

After this all the previous scans appeared by magic!

Translate

patricksalmar

Participant

Yes, I’ve just done it and replaced all my scans to app. Thank you very much!

Translate

B

belisaa5892797

Participant

This happened to me as well, had so many important scans, now i cant find them, what can I do?

Translate

S

suew24194094

Participant

Ive just had a similar thing happen to me. I had 42 scans yesterday and there’s nothing there now.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.