Question about gigs

Why is it that I pay you ppl and I can't even attach 10 pages to an email coz it says there is a 25gig limit. Why do I bother paying if I have a limit? I even deleted all the old scans and still I can't even attach a lousy 10 pages coz too many gigs . I have never had this problem with this app even when scanning 50 pages. Now all of a sudden 10 pages is too many gigs. What's going on here? I am deleting my acct if I don't get an answer. I'm not paying so I can't even scan 10 pages. Since when are 10 pages 25gigs???