Skip to main content
G
gegewg
Participant
July 21, 2019
Question

Re: When is cropped data discarded?

  • July 21, 2019
  • 1 reply
  • 275 views

I am encountering the same problem using the Adobe Scan App on Android and would appreciate assistance in retrieving the data from the original uncropped image.

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 25, 2019

Hello,

Please make sure that your application is updated.

Check the if there is any update available for the applicaiton in Play Store.

Could you please provide some details about the issue you are experiencing as asked below?

- Share the exact workflow to replicate the behavior.

- It would be helpful if you can share some screenshots of the scans to understand the issue better.

- What is the application version?

- OS version on your Android device.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Regards,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices