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K.M.D.
Participant
January 31, 2023
Answered

Recall a sent scan?

  • January 31, 2023
  • 1 reply
  • 468 views

I accidentally sent a scan to a wrong email address. Can I ask for that to be recalled as I don't see an option to do that myself. 

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hi @K.M.D. ,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Did you share the scan using Adobe Scan or your email application? If through Adobe Scan, we do not have the option to recall the email once sent.

 

If you shared the attachment using external share through Outlook, you do get the option to recall.

 

We would love to hear more about the option. Would you mind sharing your feedback here: https://acrobat.uservoice.com/

 

Thanks,

Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
February 3, 2023

Hi @K.M.D. ,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Did you share the scan using Adobe Scan or your email application? If through Adobe Scan, we do not have the option to recall the email once sent.

 

If you shared the attachment using external share through Outlook, you do get the option to recall.

 

We would love to hear more about the option. Would you mind sharing your feedback here: https://acrobat.uservoice.com/

 

Thanks,

Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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