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Meghraj3007876334t2
Participant
May 26, 2023
Answered

Recover adobe scan files

  • May 26, 2023
  • 2 replies
  • 1487 views

Hello,

I scanned many files with adobe scan,all were below 100 pages,

There was one file which had 90 pages ,and i added 15 pages more which exceeded 100 page limit,as soon as i click on save pdf..app showed an error occured,since that file was not uploaded to cloud so i dont have any backup,but i didnt delete file from adobe scan or from cloud or i didnt deleted any app data(i didnt know that after 100 pages there is subscription fee etc)

Neither i can modify,share,save to google drive,nor to upload on gdrive

Any way to recover that file

(I think it happened bcoz of 100 page limit,not sure though)

Thank you in advance

 

    Correct answer S_S

    Hi @Meghraj3007876334t2,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    I suggest checking on the Acrobat CloudStorage: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder.

     

    If the file isn't available there, I fear you will need to rescan to get the file.

     

    Hope this clarifies your question.

     

    -Souvik

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    2 replies

    A
    Akhilesh Kuma35047917bx3q
    Participant
    January 26, 2024

    Main file recover

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 26, 2024

    Hi @Akhilesh Kuma35047917bx3q,

     

    Hope you are doing well. Thank you for writing in!

     

    Would you mind sharing the details asked above if you experience the same issue?

     

    If not, please brief us on your question/issue for a better understanding and assistance.

     

    Look forward to hearing from you.

     

    -Souvik

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    May 30, 2023

    Hi @Meghraj3007876334t2,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    I suggest checking on the Acrobat CloudStorage: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder.

     

    If the file isn't available there, I fear you will need to rescan to get the file.

     

    Hope this clarifies your question.

     

    -Souvik

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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