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rachels80852832
rachels80852832
Participant
October 30, 2017
Answered

Recover files

  • October 30, 2017
  • 1 reply
  • 900 views

I accidentally deleted a file. it was backed up to the cloud, is there anyway to restore the file?

This topic has been closed for replies.
Correct answer syen26y7494277

Dear Customer,

I don't think we back the file after you deleted it.   There is one option in the Scan Settings/Preferences/Save Originals to Photos, please turn it on, so the file will be saved to your Local Photo Library after you scan and save to PDF.

So you always have a back up file in your local Photo Library even you accidentally delete the scan file next time.

Hope this will help.

Thanks

Adobe Mobile Team,

1 reply

syen26y7494277
syen26y7494277Correct answer
Participant
November 10, 2017

Dear Customer,

I don't think we back the file after you deleted it.   There is one option in the Scan Settings/Preferences/Save Originals to Photos, please turn it on, so the file will be saved to your Local Photo Library after you scan and save to PDF.

So you always have a back up file in your local Photo Library even you accidentally delete the scan file next time.

Hope this will help.

Thanks

Adobe Mobile Team,

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