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rachels80852832
rachels80852832
Participant
Oct 30, 2017 2:48 AM UTC
Answered

Recover files

I accidentally deleted a file. it was backed up to the cloud, is there anyway to restore the file?

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syen26y7494277
syen26y7494277Correct answer
Participant
Nov 10, 2017 1:34 AM UTC

Dear Customer,

I don't think we back the file after you deleted it.   There is one option in the Scan Settings/Preferences/Save Originals to Photos, please turn it on, so the file will be saved to your Local Photo Library after you scan and save to PDF.

So you always have a back up file in your local Photo Library even you accidentally delete the scan file next time.

Hope this will help.

Thanks

Adobe Mobile Team,

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1 reply

syen26y7494277
syen26y7494277Correct answer
Participant
Nov 10, 2017 1:34 AM UTC

Dear Customer,

I don't think we back the file after you deleted it.   There is one option in the Scan Settings/Preferences/Save Originals to Photos, please turn it on, so the file will be saved to your Local Photo Library after you scan and save to PDF.

So you always have a back up file in your local Photo Library even you accidentally delete the scan file next time.

Hope this will help.

Thanks

Adobe Mobile Team,

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