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Samira+Bento
Samira+Bento
Participant
Jun 20, 2026 10:31 PM UTC
Answered

Reembolso

Fiz a assinatura com teste grátis de 7 dias, más foi descontado o valor do meu cartão imediatamente, não tive os dias grátis, quero cancelar e ter o reembolso. 

    Tariq Ahmad DarCorrect answer
    Community Manager
    Jun 22, 2026 5:54 AM UTC

    Hello ​@Samira+Bento, 

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.


    ~Tariq

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    1 reply

    Community Manager
    Tariq Ahmad DarCommunity ManagerCorrect answer
    Community Manager
    Jun 22, 2026 5:54 AM UTC

    Hello ​@Samira+Bento, 

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.


    ~Tariq

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