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Jireh7
Jireh7
Participant
June 22, 2026
Question

Reembolso

  • June 22, 2026
  • 2 replies
  • 5 views

Buen día, me gustaría solicitar un reembolso, ya que para nada estoy contenta con la aplicación y los servicios que ofrece, no pude usarla para lo que necesitaba, es realmente decepcionante 

    2 replies

    Jireh7
    Jireh7Author
    Participant
    June 22, 2026

    Gracias por la pronta respuesta, si una disculpa, la cuenta en la que me registre es con este correo: [Admin: removed Personal informaton]

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 22, 2026

    I can see you have scan premimum subscription, ​@Jireh7

    Please read through this post and fill the form and the team will look into this internally.

     

    ~Tariq

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 22, 2026

    Hello ​@Jireh7,

     

    Thanks for reaching out, and sorry for the experience.
    I checked your account, and I can't find any active subscription associated with your Adobe ID (the Email ID registered in the Adobe Community).

    For cancellation and refund, please check this post: https://adobe.ly/4adU9Ba
     


    ~Tariq

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