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Participant
Oct 1, 2025 3:28 PM UTC
Answered

Refund

Hi team

 

I have purchased adobe scan by mistake for ₹6200 and canceled immediately 

Kindly refund the full amount as soon as possible 

 

Regards 

Amal.
Amal.Correct answer
Legend
Oct 3, 2025 7:30 AM UTC

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4mPoDNn 

 

~Amal

7 replies

Participant
Jul 2, 2026 9:02 PM UTC

Can you please send me my refund I want to cancel this Subscription? Please and thank you

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Meenakshi Negi
Community Manager
Community Manager
Jul 2, 2026 9:33 PM UTC

Hi Khushi,

 

 

Thank you for reaching out.

 

Please refer to the steps outlined in the following community-featured post to cancel your subscription and request a refund: How to cancel Acrobat Mobile or Scan premium subscriptions

 

If you need any further assistance, please let us know.

 

Thanks,

Meenakshi

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Vinay+kumar+5555
Participant
Jun 11, 2026 6:13 PM UTC

I have purchased adobe scan by mistake for ₹2650 and canceled immediately . It was automatically debited from my phonepe, so please kindly refund.

Kindly refund the full amount as soon as possible.

 

 

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Meenakshi Negi
Community Manager
Community Manager
Jun 11, 2026 11:32 PM UTC

Hi Vinay+kumar+5555,

 

Thank you for reaching out, and sorry for the trouble caused.

 

To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

 

If you need any further assistance, please let us know.

 

Thanks,

Meenakshi

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Participant
Oct 3, 2025 6:30 AM UTC
  • Can you please send me my refund I want to cancel this Subscription? Please and thank you 
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Amal.
Amal.Correct answer
Legend
Oct 3, 2025 7:30 AM UTC

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4mPoDNn 

 

~Amal

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Jeffrey_A_Wright
Legend
Oct 1, 2025 3:50 PM UTC

Alexander, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that your subscription for Adobe Scan was canceled through the Google Play Store. Please click on https://adobe.ly/4pPOrvj to speak with a member of our team about any questions about a potential refund. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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