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alexander_0329
Participant
October 1, 2025
Answered

Refund

Hi team

 

I have purchased adobe scan by mistake for ₹6200 and canceled immediately 

Kindly refund the full amount as soon as possible 

 

Regards 

Amal.
Amal.Correct answer
Legend
October 3, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4mPoDNn 

 

~Amal

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7 replies

Khushi
Participant
July 2, 2026

Can you please send me my refund I want to cancel this Subscription? Please and thank you

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Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 2, 2026

Hi Khushi,

 

 

Thank you for reaching out.

 

Please refer to the steps outlined in the following community-featured post to cancel your subscription and request a refund: How to cancel Acrobat Mobile or Scan premium subscriptions

 

If you need any further assistance, please let us know.

 

Thanks,

Meenakshi

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Vinay+kumar+5555
Vinay+kumar+5555
Participant
June 11, 2026

I have purchased adobe scan by mistake for ₹2650 and canceled immediately . It was automatically debited from my phonepe, so please kindly refund.

Kindly refund the full amount as soon as possible.

 

 

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Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
June 11, 2026

Hi Vinay+kumar+5555,

 

Thank you for reaching out, and sorry for the trouble caused.

 

To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions

 

If you need any further assistance, please let us know.

 

Thanks,

Meenakshi

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tonda_5054
Participant
October 3, 2025
  • Can you please send me my refund I want to cancel this Subscription? Please and thank you 
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Amal.
Amal.Correct answer
Legend
October 3, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

To know more about the cancellation and refund process and policy please check the help article https://adobe.ly/4mPoDNn 

 

~Amal

Translate
Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 1, 2025

Alexander, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm that your subscription for Adobe Scan was canceled through the Google Play Store. Please click on https://adobe.ly/4pPOrvj to speak with a member of our team about any questions about a potential refund. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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