Skip to main content
S
Siddharth30876852gpx2
Participant
July 4, 2023
Question

Refund

  • July 4, 2023
  • 2 replies
  • 141 views

I purchased 7 days free trial andcancelled it in 4 days but the amountof 849 was debited from my account . Now i am trying to get refund through apple site their it is not showing me subscription nor it is showingsubscribe in app how can i get my refund

    This topic has been closed for replies.

    2 replies

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 5, 2023

    Hello @Siddharth30876852gpx2,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

     

    You may refer to the below links for more.

     

    For Android

    Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

    Initiate refund from the store: Request a refund on Google Play - Google Play Help

     

    For iOS 

    Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

    Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

    S
    Siddharth30876852gpx2Author
    Participant
    July 4, 2023
    IMG_1471.png
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices