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UtopiaTravis
Participant
April 19, 2026
Answered

Refund

  • April 19, 2026
  • 1 reply
  • 23 views

Hello, I contacted both services to receive a full refund. Both Apple and adobe. I canceled in the same 24hrs the renewal took place. Apple says I’m not eligible for a refund. Additionally all the links for adobe support. Isn’t helping me find what and how I can get my refund. I didn’t intend for a renewal of the subscription. Please contact me

    This topic has been closed for replies.
    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 20, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal