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UtopiaTravis
UtopiaTravis
Participant
Apr 19, 2026 6:21 PM UTC
Answered

Refund

Hello, I contacted both services to receive a full refund. Both Apple and adobe. I canceled in the same 24hrs the renewal took place. Apple says I’m not eligible for a refund. Additionally all the links for adobe support. Isn’t helping me find what and how I can get my refund. I didn’t intend for a renewal of the subscription. Please contact me

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Apr 20, 2026 4:02 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Apr 20, 2026 4:02 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble, please check the help article https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 to know more about the cancellation/refund  process and policy and see if that works.

     

    ~Amal

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