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Mehakv
Mehakv
Participant
May 14, 2026 10:19 AM UTC
Answered

Refund

I cancelled my free adobe scan 7 day subscription on day 5 but they still charged me full month fee from auto pay. 
i am not happy with this i need refund.

I cancelled it on 13th may 

transaction id- 103294428350

help me with my refund @Adobe

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      Amal Jaiswal
      Amal JaiswalCorrect answer
      Community Manager
      May 14, 2026 10:31 AM UTC

      Hi there 

       

      Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

       

      To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

       

      ~Amal

       

      View reply

      1 reply

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity ManagerCorrect answer
      Community Manager
      May 14, 2026 10:31 AM UTC

      Hi there 

       

      Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

       

      To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

       

      ~Amal

       

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