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Mehakv
Mehakv
Participant
May 14, 2026
Answered

Refund

I cancelled my free adobe scan 7 day subscription on day 5 but they still charged me full month fee from auto pay. 
i am not happy with this i need refund.

I cancelled it on 13th may 

transaction id- 103294428350

help me with my refund @Adobe

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      Amal Jaiswal
      Amal JaiswalCorrect answer
      Community Manager
      May 14, 2026

      Hi there 

       

      Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

       

      To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

       

      ~Amal

       

      View reply

      1 reply

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity ManagerCorrect answer
      Community Manager
      May 14, 2026

      Hi there 

       

      Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

       

      To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

       

      ~Amal

       

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