Refund

Question

I need a refund it says cancelled but has given a date of 2027

Amal Jaiswal · Accepted Answer

Hi there++ Adding to MeenakshiPlease go through the steps shared in the help articlehttps://community.adobe.com/announcements-14/why-is-adobe-charging-my-card-1562006and see if that works.~Amal

Meenakshi0101 · Answer

HiSonz13,Thank you for reaching out.We have checked the account using the email address associated with your community profile, but we did not find any Adobe account listed under that email. If you are using a different email address for Adobe services, please send it to us in a private message so we can check the details. To initiate a private message, click my profile icon, then select the "Send Message" button.Additionally, please provide a screenshot of the window showing the date as 2027.We look forward to hearing back from you.Thanks,Meenakshi

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