Skip to main content
Participant
July 10, 2026
Question

Refund

  • July 10, 2026
  • 1 reply
  • 7 views

Hi,

I took a free trial for 14 days. I cancelled the subscription prior to the expiry date. My Google play store clearly mentioned that the subscription was cancelled. However, on the expiry date it mentioned to have charged 2650 rupees.

 

Kindly refund my back to my account. This is clear fraud. I did not subscribe at all. I wrote this question earlier but I don't see any response. Please help.

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 10, 2026

    Hi there 


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal