Refund claim

Forum|Forum|7 months ago
June 15, 2025
2 replies
752 views

I actually subscribed to premium version.and currently im in the trial period. But now i want to cancel my subscription. But cant find it anywhere.. Plz do help me with this.. Please consider my issue..

T

tiya_1814

Participant

Hi

I already cancelled the subscription before the seven day period but I don't quiet have an idea when I'll receive the refund if you could help me

Amal.

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

I have checked your Adobe account and found that you have an active plan for Adobe Scan Premium. I have shared your details with our billing team internally for review. Once they cancel the plan with a refund, you will be notified by email.

K

keerthana_1764Author

Participant

Plzz make it quick...its my humble request

Amal.

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

I have checked your Adobe account using the email used on this community and unable to find any active/paid plan. If you have used a different email ID, please share it with us via private message, so we can track it further and assist you.

K

keerthana_1764Author

Participant

Plzz do get back to me as early as possible..

Amal.

Community Manager

Hi there,

Please share the requested Adobe ID in private message so we can track it further. To start the private message, click on the envelope icon in the top right corner of this page.

Let us know if you experience any trouble and need more help.

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