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Participant
October 31, 2025
Question

Refund dissatisfaction

  • October 31, 2025
  • 1 reply
  • 40 views

I have taken the subscription of modifying texts, i.e., premium version of Adobe scan and while I was subscribing there was a message on screen from Adobe only that for 7 days I won't be charged anything if I cancel before 7 days. I cancelled my subscription within an hour only and still monthly subscription amount of 890/- had been deducted from my account. 

I request Adobe to refund my amount as I subscribed today only and cancelled within an hour of subscribing.

If Adobe doesn't refunds my amount then it's a kind of dissatisfaction that no one would recommend to take a premium subscription. So I request Adobe to please take action ASAP and refund my amount back. 

1 reply

Amal.
Community Manager
Community Manager
October 31, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

Please follow the steps outlined in the help article https://adobe.ly/4qvucn3  to submit your refund request to our billing team.

 

~Amal