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reenapatel
reenapatel
Participant
October 18, 2026
Question

Refund is still pending

I have opted out for free trial and entered payment mode for subscription but the charge was deducted INR 890 for free trial on subscription starting. I have cancelled it in free trial period and requested for refund but still after 6 months the refund is not received

      1 reply

      Amal Jaiswal
      Community Manager
      Amal JaiswalCommunity Manager
      Community Manager
      October 19, 2026

      Hi @reenapatel

      I hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
      Please check the steps shared in the help article http://ms.spr.ly/64049avM39 to learn more about the cancellation and refund process/policy. 


      Regards
      Amal

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