Ritesh27758323x2e5

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Answered

Refund money

Forum|Forum|3 years ago
December 31, 2022
1 reply
285 views

I have cancelled my subscription within trial period but money got deducted from my account

Android

This topic has been closed for replies.

Correct answer S_S

Hello @Ritesh27758323x2e5,

I hope you are doing well. I am sorry for your experience with Adobe Scan.

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage Subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Community Manager

Correct answer

Community Manager

Hello @Ritesh27758323x2e5,

I hope you are doing well. I am sorry for your experience with Adobe Scan.

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage Subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.